Contact Us

Contact

WE'RE HERE TO HELP

A real person reads every email — usually the same business day. No ticket queue, no bots, no hold music.

Email Us

Support

Setup help, troubleshooting, anything not working right.

support@lock-nest.com

Shipping

Where's my order, tracking questions, delivery issues.

shipping@lock-nest.com

Returns

Starting a return, refund status, exchanges.

return@lock-nest.com

General

Everything else — questions, feedback, partnerships.

contact@lock-nest.com

Make It Faster

Copy this into your email and fill in what you know. Nothing here is required — but the more you include, the fewer times we have to write back before we can actually fix it.

Order number: Product: What's happening: When it started: What I've already tried: Best email to reach me:

By Phone

(321) 291-5257

We're a small US team, so the phone often goes to voicemail. Email is genuinely faster — most messages get answered the same business day, and you'll have everything in writing. If you do leave a voicemail, include your order number and we'll come back to you by email.

Where Can You Use It

🔒

Gym Lockers

Secure your belongings at the gym without carrying a key or remembering a combo.

🎓

Dorm Rooms

Upgrade your dorm door or personal storage with smart keyless access.

🏠

Home Doors

Replace your deadbolt with smart fingerprint access for your front door.

🗄️

Cabinets & Drawers

Keep important documents, valuables, or medication locked and protected.

🧹

Cleaning Supplies

Lock away chemicals and cleaning products safely to keep little ones protected.

🏡

Airbnb & Rentals

No more key handoffs or lockouts. Set guest passwords and change them between stays.

🛠️

Tool Sheds & Garages

Protect expensive tools without sharing keys across a crew that loses them.

🧳

Luggage & Travel

TSA-friendly biometric locks for suitcases. No forgotten keys, no cut cables.

💊

Medication Storage

Keep prescriptions and controlled meds away from kids, teens, and house guests.

🔑

Service Access

Give dog walkers, cleaners, or contractors temporary access without handing out keys.

🚲

Bikes & E-Scooters

Keyless security for your ride. No cable locks to fail or keys to lose.